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Where to next?
Find the perfect prepaid SIM Card or eSIM for your travels.
Frequently asked questions (FAQs)
How do I activate my SIM card or eSIM?
How do I activate my SIM card or eSIM?
Activating is simple! For SIM cards, follow the instructions provided with your card. For eSIMs, you’ll receive an activation link via email to set up for your travel date.
Can I insert my SIM card before traveling?
Can I insert my SIM card before traveling?
Yes, you can insert your SIM card during the flight or upon landing at your travel destination. Just make sure you’ve submitted your activation request at least 5 days before your travel date on our activation page.
Should I install my eSIM before traveling?
Should I install my eSIM before traveling?
Yes, eSIMs must be installed before traveling as the installation process requires a stable Wi-Fi or cellular connection. Don’t forget to submit your activation request at least 5 days before your travel date on our activation page.
What devices are compatible with your eSIMs?
What devices are compatible with your eSIMs?
Our eSIMs are compatible with most modern iOS and Android devices. Check the compatibility details on the product page to ensure your device is supported.
How long does shipping or eSIM delivery take?
How long does shipping or eSIM delivery take?
eSIMs are delivered instantly to your email after purchase. For physical SIM cards, shipping takes 2–5 working days within the EU and 3–10 working days for non-EU worldwide destinations.
Do you offer customer support?
Do you offer customer support?
Yes, our support team is available 24/7 to assist you. Contact us through our website here and we’ll be happy to help with any questions.
What should I do if I have trouble setting up my SIM card or eSIM?
What should I do if I have trouble setting up my SIM card or eSIM?
Our 24/7 customer support team is ready to assist with any issues or questions.
Can I recharge my SIM card or eSIM?
Can I recharge my SIM card or eSIM?
Yes, most of our SIM cards and eSIMs can be recharged. Simply visit our recharge page for details.
Can I keep my WhatsApp number?
Can I keep my WhatsApp number?
Yes, you will keep your WhatsApp number along with all your conversations and contacts. You can continue using it just like normal, even when traveling with your new SIM card or eSIM.
Is travSIM the best eSIM and SIM card provider?
Is travSIM the best eSIM and SIM card provider?
travSIM offers a reliable and cost-effective solution for travelers, providing both eSIM and SIM card options. With extensive coverage across 160+ destinations, competitive data packages, and seamless activation, travSIM stands out as a trusted provider. Whether you need high-speed connectivity or flexible plans, travSIM ensures you stay connected effortlessly during your travels.