4G/5G data speeds from leading mobile network providers.
How it works
Why choose us?
Fast data speeds!
Free Shipping!
We’ll deliver your eSIM straight to your email account.
Easy recharge!
Easily top-up your eSIM
with a few clicks on
our website
Fully Prepaid!
Empowering you to manage your usage throughout your trip.
Zero roaming fees!
No hidden charges. No
activation fees. No unexpected surprises.
Works on iOS & android!
Works on compatible eSIM-enabled unlocked iOS & Android devices.
24/7 customer support!
Customer support available in multiple languages (English, French & German)
Activation steps included!
These are included with your eSIM and delivered straight to your mailbox.
Multiple options!
Choose from a wide range of options when purchasing your eSIM.
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Frequently Asked Questions (FAQs)
When will I receive my eSIM?
You will receive your eSIM one day before your desired start (travel date) date.
Which devices does this eSIM work in?
The eSIM works in compatible unlocked, eSIM enabled iOS and android devices.
How do I activate my Country eSIM?
To activate your Country eSIM, simply:
- Purchase Country eSIM.
- Visit our eSIM activation page.
- Fill in your details and desired activation date.
- We will send you your eSIM a day before your desired start date.
- Then scan the QR code and follow the prompts that follow. Switch on your eSIM on arrival.
What if I exceed my allowance. am I charged roaming fees?
No, you will not be charged any roaming fees. When you exhaust your allowance; you will not be able to use the eSIM unless you recharge. This ensure that there aren’t any unexpected costs or surprises.
You can use this link to recharge your eSIM.
How do I recharge my eSIM?
For eSIMs that can be recharged.
You can recharge your Country eSIM by following this recharge link. Once you arrive on the page, enter your SIM code, select the desired option, and complete the checkout process.
You can recharge your Country eSIM by following this recharge link. Once you arrive on the page, enter your SIM code, select the desired option, and complete the checkout process.
For eSIMs that cannot be recharged.
Unfortunately some eSIMs cannot be recharged. You can still however buy a new eSIM and send in your activation request to instantly get and activate your eSIM.
Do I get a phone number with this SIM Card?
For eSIMs with phone numbers.
If the purchased eSIM includes a telephone number you will receive your number, via email, after the eSIM has been successfully activated.
If the purchased eSIM includes a telephone number you will receive your number, via email, after the eSIM has been successfully activated.
Will this eSIM work in my home country?
No, this eSIM will not work in your home country. The eSIM can only be used in the country it was bought for.
Can I use this eSIM for another trip in future?
To keep your eSIM active, you need to recharge it before the plan expires. We recommend that you send your recharge request at least two days before your plan expires.
You can use this recharge link.
What is included in the package?
We will send you the following information, electronically after purchase:
- eSIM – 1 day before desired start date.
- Activation Instructions – 1 day before desired start date.
What is your return policy?
eSIMs can be returned within 14 days provided it:
- Hasn’t been activated.
- Hasn’t been used.
How can I contact Customer service?
You can contact the English-speaking customer service team:
support@travsim.com
+44-2036083032 (UK)
+1-78782266479 (USA)
To contact the German-speaking customer service team:
service@travsim.dewww.travsim.de+49-33812692599 (DE)
To contact the French-speaking customer service team:
service@travsim.com
+49-33812692598 (FR)